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Questions You May Have Frequently asked questions General What are your office hours? Office hours are from Monday-Thursday, 9am-5pm CST. Where are you located? We are a home-based stationery business operating from Austin, TX, USA. How long does it take to process an order? Orders are typically processed within 3-5 business days, unless otherwise stated in the product description. Do you offer tracking? Yes. Once your order ships, you will receive a confirmation email with tracking information. Do you accept returns or exchanges? Due to the nature of our products, all sales are final . Please review product details carefully before purchasing. If your order arrives damaged or incorrect, contact us within 48 hours of delivery so we can assist. Do you offer wholesale pricing? At this time, we are not offering wholesale purchases. Please check back in the future for updates. Do you ship internationally? Currently, we only ship within the United States . How can I contact customer support? You can reach us through the contact form or by emailing us directly at thenooklingnest@gmail.com We aim to respond within 1-2 business days during office hours.

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Shipping & Returns Delivery Information All orders are personally packaged and shipped from our home studio within 3-5 business days unless otherwise stated (or in the case of digital downloads, which is usually within minutes of purchase) . Shipping times vary based on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking details. *Please note that delivery times are estimates provided by the carrier and may be affected by holidays or unforeseen delays.* At this time, we only ship within the United States. Refund & Exchange Policy Due to the nature of our products, all sales are final. We do not accept returns, administer refunds, or exchanges once an order has been placed. Please review all product details carefully before purchasing. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue and original receipt so it can be resolved. Approved replacements will be sent at no additional cost.

Store Policy Customer Care Here at The Nookling's Nest, we value our customers and are committed to providing friendly, reliable service. If you have any questions about your order, please reach out to us using the contact form or email provided on our website. We aim to respond to all inquiries within 1-2 days during office hours Monday through Thursday. *Please note that response times may be slightly longer during holidays or high-volume periods.* Thank you for supporting our small business- we truly appreciate you! Privacy & Safety Your privacy is important to us. Any personal information collected through this website- such as your name, email address, or payment details- is used solely to process and fulfill your order, communicate with you, and provide customer support. We do not sell, rent, or share your personal information with third parties, except as required to complete transactions (such as payment processors or shipping carriers). Our website uses secure platforms and trusted services to help protect your information. By using this site, you consent to our privacy practices. Wholesale Inquiries Thank you for your interest in wholesale purchasing. At this time, we are not accepting wholesale orders as we focus on retail operations. We appreciate your understanding and encourage you to check back in the future for updates. For general questions about our products, please feel free to reach out using the contact information on our website. Payment Methods Payment Methods - Credit / Debit Cards - PAYPAL

Welcome to The Nookling's Nest A small, cozy stationery shop nestled in Austin, TX. Our space is filled with carefully curated stationery items that inspire creativity and bring joy to your everyday writing experience. We take pride in offering a unique selection of high-quality paper, pens, notebooks, and other writing essentials. Our team is dedicated to providing personalized service and helping you find the perfect stationery items that reflect your style and personality. Come visit us and let The Nookling's Nest be your go-to destination for all things stationery.

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